Active Map Settings to Show Caller & Call in Active Map

Open Map from CAD

In the Map Select Settings > Local Map Settings

Under 911 - Select/Set below settings and Save

These settings are going to be user specific. 

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• How to Open CAD Map

  Open CAD Map Once logged into CAD, click on the 'view' option in the top tool bar and select 'Athena Map' Alternately you can type 'M' in the command line: The Map will then open in a separate window ​